FAQ

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FAQ

My Account

How can I open an account?

You can open an account with FTM Capitals through the website. In order to open an account online, go to the Real Account page, enter your individual information, and go through the procedure to create an account. Opening your account should take only a few minutes. Once you are signed in, you will be able to deposit, withdraw, and transfer funds online.

Should I make a deposit in order to open an account with FTM Capitals?

You are not required to make any deposit to open an account. You will definitely need to make a minimum deposit in order to start your trading activities.

How do I submit new account documents?

Using FTM Capitals’s convenient online account application form allows our clients to complete and sign all necessary documents online. As for photocopies of our clients’ ID that must be provided in order to open an account, they can be printed, scanned, or emailed to our customer service.

How secure is FTM Capitals?

FTM Capitals considers its clients’ security a top priority. We take every possible step to protect their personal information, and to secure the payment processes. FTM Capitals uses the most advanced encryption technologies to prevent its clients’ data from leaking.

I forgot my password/login details?

Don’t worry if you forgot your password or login details. The link below will take you to a recovery page. Enter your email to receive a new password, or contact us for additional assistance. Click here to get your password.

Deposit & Withdrawal

Deposit now at FTM Capitals?

Deposit funds in your FTM Capitals trading account for unlimited access to the world’s forex markets and a chance to invest on the performance of other major assets. The deposit procedure is fast, simple and entirely secure.

What is the minimum deposit?

Minimum Deposit at FTM Capitals is $100

How can I make a withdrawal at FTM Capitals?

Withdrawing money at FTM Capitals is easy.

  • Login to website
  • Go to Account in the top menu.
  • Click on Withdrawal.

Complete the withdrawal procedure. Your withdrawal will be completed within a maximum of 7 business days and your funds will be transferred by the same method that you made your original deposit.

Is there a minimum withdrawal amount?

There is no minimum withdrawal amount at FTM Capitals.

Can I cancel a withdrawal?

Yes, it is possible to cancel a withdrawal at any moment prior to the actual transfer of funds. Your money will be returned to your trading account and will be immediately available for investment.