In order to comply with international Anti Money-Laundering directives and the UK’s Joint Money Laundering Steering Group guidelines, FTM Capitals follows international KYC (“Know Your Customer”) procedures. You will find more details below; we appreciate your kind and prompt cooperation in these matters.
Your account – given the importance of the matter – has to be fully verified within 72 hours from the moment you receive the request to do so from our Compliance Department; failing to do so will result in you being blocked from trading and/or from withdrawing your funds.
For any additional information or clarifications, our staff is ready to answer your questions and help you in verifying your FTM Capitals account.
For verification purposes you will be asked to provide us with a color copy/scan of the following documents. Please make sure that each document is clearly visible (including the edges).
Black and White copies CAN NOT be accepted.
Please note: The total file size of the documents / pictures you will send us should not exceed 5MB – emails with bigger attachments will not be received. Acceptable file types: Adobe Acrobat PDF, JPG, JPEG.
1. Government Issued ID / Driver’s License / Valid Passport
2. An official document sent to your current address, such as an electricty bill / phone bill / bank statement.
We need this document as proof of your current address. Please note: it’s important that you check that the document you send to the Compliance department is not older than 3 months; it should also be addressed to you personally and sent to your current address.
3. Credit Card / Debit Card
We’ll need a copy of the front and back of the Credit/ Debit Card(s) you used to make your deposit(s). If you use a scanner, we recommend you place your card(s) at the center of the scan. The purpose is to verify the ownership of the card(s) used to add funds to each account. For your own protection, please read the indications below the image.
Please make sure that the name of the cardholder, the expiration date and the first six and last four digits of the Credit / Debit Card(s) number are visible on the front; the signature of the cardholder and the last four digits of the Credit / Debit Card(s) number are visible on the back.
To protect yourself, we urge you to conceal all other data (your Credit / Debit Card number besides the first six and the last four digits, the CVV number on the back) of the card(s) you send to us.
4. Declaration of Deposits
Please fill and sign the Declaration of Deposits form and then send it back to us.
5. Bonus Agreement
Please sign the Bonus Terms and Conditions to receive your bonus, if applicable.
We remind you that unless all the documents / copies / scans you send to us are in color and with their edges visible, we will not be able to process them.
If you have any questions or need any additional information, please don’t hesitate to
Users who do not verify their account in 2 weeks will have their account FROZEN.